Byblos Financial takes the privacy of your information very seriously and we are committed to protecting and respecting your privacy.

This policy explains how and for what purposes we use the information (whether personal data or otherwise) provided by you through Byblos financial (referred to below as the “Website”). Please read our privacy policy carefully. By using the Website and any services we offer through the Website, you are agreeing to the terms and conditions contained in this policy in relation to the information collected about you.

If you have any queries about the policy, please get in touch with us and we will do our best to answer your questions.

Collection of your personal information:

We may collect the following information/data from you:

Your name, a user name, gender, date of birth;

Your e-mail address, postal address, telephone number;

Your visits to our Website including any resources that you use/access, details of transactions you make on our Website;

Your interests, any correspondence you send us, communication data, surveys you complete.

To make it absolutely clear you are not under any obligation to provide us with any of the above information. However, if you do not provide the requested information, we may not be able to complete a transaction for you, communicate with you and/or provide you with the range of goods/services our Website may have to offer you.

Use of personal information:

We may use this information collected in the following ways:

We ensure that our Website and the contents on it are clear and effective and presented in a way which is suitable to you and your computer;

We may administer any accounts you may have with us and/ or comply with any contractual obligations we may have with you including processing orders or applications or other such information submitted by you;

We may provide you with information about our services that you may have requested from us or information about services which we believe may interest you;

We may verify your identity, allow you to participate in services that you have chosen and send surveys, questionnaires, leaflets to you which may interest;

We may carry out marketing analysis and make general improvements to the Website, notify you of changes to our Website, or the products and services on the Website;

We may contact winners of competitions, as well as obtaining your views or comments on services we provide;

We may also use the information, or permit certain selected third parties your information in order to provide you with services which we believe may be of interest to you and we may contact you or they may contact you directly.

Method of contact

We or a carefully selected third party may contact you through the following methods, depending on the information collected from you and any personal requests made by you as to the manner and form of preferred contact/no-contact:

Phone (Home/Work/Mobile);

SMS/MMS/Email and other such electronic messaging services;

Facebook/Twitter/Myspace and other such Social networking facilities;


Please let Byblos financial know at any time (see Contact details below) if you would no longer prefer to be contacted by any of the above methods.

Sharing or disclosing the information

The services which may be available on this Website may be offered in conjunction with one of our business partners. This means we may need to share and/or disclose information collected through this Website about you to such organizations in order to provide you with the services requested.

The information collected is part of our business asset and, therefore, if we sell our business (whether in part or whole) to a third party or carry out a restructure or reorganization, we may transfer your personal information to that third party or reconstructed, reorganized business, but we will always take steps to ensure that your privacy rights continue to be protected as a part of our obligation to you.